It Head

Job Description

Job Description

* To coordinate with the cloud companies or SaaS providers



* Monitor network performance, troubleshoot connectivity issues, and ensure network security.



* Monitor server performance, manage user access and permissions, and apply security patches and updates.



* Create and manage user accounts and access rights.



* Provide technical support to users, address their IT-related issues, and offer training when necessary.



* Implement security measures to safeguard the organization's IT infrastructure, including firewalls, antivirus software, and intrusion detection systems.



* Regularly update and patch software to protect against vulnerabilities.



* Create and enforce IT security policies and guidelines.



* Set up and manage data backup systems to ensure data integrity and availability.



* Develop and implement disaster recovery plans to minimize downtime in case of system failures.



* Install, update, and maintain software applications across the organization.



* Ensure proper licensing compliance for all software.



* Procure, install, and maintain hardware components, such as computers, printers, and peripherals.



* Diagnose and repair hardware issues as needed.



* Monitor system performance and identify bottlenecks or areas for improvement.



* Optimize systems for efficient operation and resource utilization.



* Maintain accurate and up-to-date documentation of the organization's IT infrastructure, including network diagrams, system configurations, and user guides.



* Collaborate with various departments to understand their IT needs and provide appropriate solutions.



* Participate in strategic planning to align IT infrastructure with the organization's goals.



* Work with technology vendors to procure hardware, software, and services.



* Evaluate vendor proposals and solutions to determine their suitability for the organization's needs.



* Stay up-to-date with technological advancements, industry trends, and best practices in IT administration