Business Analyst

Job Description

Responsibilities and Duties
Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop a relationship with partners, working with them to optimize and enhance our integration
Help design, document, and maintain system processes
Report on common sources of technical issues or questions and make recommendations to the product team
Communicate key insights and findings to the product team
Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer

Required Experience and Qualifications
Previous experience in Business / Systems Analysis or Quality Assurance
A degree in IT / Computer Science
Proven experience in eliciting requirements and testing
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Solid experience in writing SQL queries
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills